Job Description Mticket specializes in ticket sales and organizing concerts and artist tours of world-class performers around the globe. We collaborate with the largest concert venues, ticket operators, and partners in different countries, creating unforgettable shows for thousands of spectators. We are looking for an Operations Director/Manager who will be responsible for ensuring the effective functioning of operational processes, managing resources, and maintaining high operational efficiency across the company.
What we offer: Opportunity to influence processes and participate in building a global international business
Full-time position
Work in a large-scale, fast-growing company
Remote work with a creative, international team
Opportunity to travel to concerts (if desired)
Salary to be discussed individually, depending on experience
Responsibilities:
Analyze operational processes to identify areas for improvement and optimization
Create conditions for effective collaboration between company departments
Monitor, develop, and implement technological and administrative solutions to improve performance
Plan and ensure the effective achievement of business goals
Develop internal regulatory documentation governing company operations
Participate in the development of the company’s overall strategy
Control and enhance business processes (optimization, automation)
Candidate requirements:
At least 3 years of experience in a similar operations management role
Hands-on experience in building and optimizing internal processes
Understanding of legal, financial, and administrative aspects of running a business as a whole
Practical experience in business process automation using technical solutions
Strong analytical and systematic thinking skills, with the ability for strategic planning
Experience in team management, delegation, and performance control
We look forward to welcoming you to our team!
Experience in Marketing and E-Commerce would be a big plus
