Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.
Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.
WHO WE ARE LOOKING FOR
We are looking for a Recruiter with at least one year of relevant experience and an Upper-Intermediate level of English to join our team and support its growth by attracting new top talent.
In this role, you will be responsible for managing the full recruitment cycle — from opening a position to extending an offer. As our core focus is Customer Support Services, you will mainly work with non-technical, customer support—related roles.
MAIN RESPONSIBILITIES * Active sourcing and attraction of candidates via LinkedIn, job boards, professional communities, and social media (Boolean search, creative sourcing). * Posting vacancies on job search platforms, reviewing inbound applications and keeping candidate information accurate and well-organized in the ATS ; * Leading first-round video interviews to evaluate candidates’ professional expertise, role-specific competencies, and cultural alignment; * Working with a variety of roles, including Customer Support Manager, VIP Manager, Customer Support Shift Supervisor, Business Development Manager, etc. * Providing feedback to candidates; * Preparing job offers; * Monitoring recruitment KPIs, preparing regular reports, and actively contributing to the improvement of hiring processes.
A FEW MUSTS ❗ * At least 1 year of experience in recruitment, specifically in the Customer Support direction, is mandatory; * English proficiency at B2 level or higher, including the ability to assess candidates’ English during the hiring process; * Proven ability to handle high-volume Customer Support hiring while maintaining strong quality standards aligned with key role requirements; * Background in recruiting for iGaming-related roles will be considered an advantage; * Hands-on involvement in full-cycle recruitment, from hiring request to job offer; * Strong sourcing skills across multiple platforms such as LinkedIn, Djinni, and similar channels; * Excellent communication skills, along with a high level of responsibility and initiative.
WHAT WE OFFER * You can choose between two options of cooperation: part-time or full-time. * Fully remote work. In case you are Lviv based — ability to attend the office (which is absolutely pet-friendly ). * An extensive onboarding program and constant support from the HR team. * Diverse paid time off: Vacation, Recreation days, Birthday off, Sick leaves. * Presents and bonuses from the company.
Please apply, indicating your preferred cooperation format and your compensation expectations.
