Our Customer: An international enterprise running a strategic digital transformation program built on Microsoft technologies. The company is scaling AI adoption across its business through Copilot-based conversational solutions and is building reusable AI capabilities, governance and best practices for global teams. Your Tasks: * Design, develop and maintain Microsoft Copilot Studio agents for business use cases, including topics, knowledge sources and generative AI capabilities * Configure authentication, security and access controls for Copilot solutions * Develop and maintain complex Power Automate Cloud Flows, including approval workflows, automation processes and orchestration logic * Integrate Copilot Studio agents with enterprise applications and data sources using REST APIs, custom connectors and Microsoft platform services * Design and manage Dataverse data models, including tables, relationships, business rules and security roles * Manage solution packaging, releases and environment promotions across development, test, UAT and production * Troubleshoot and resolve conversational, integration and performance issues * Apply responsible AI principles and enterprise governance, source control and ALM practices * Collaborate with architects and global stakeholders to evaluate new Microsoft AI capabilities and define reusable best practices * Participate in Agile/Scrum ceremonies, documentation, testing and operational handover activities
Required Experience and Skills: * 5+ years of experience in Microsoft Power Platform development * 1+ year of hands-on experience delivering production Microsoft Copilot Studio agents, not only POCs * Hands-on experience building Copilot Studio agents, including topics, knowledge sources, generative answers, Entra ID/SSO authentication and calling flows and connectors from agents * Expert-level knowledge of Power Automate Cloud Flows, including error handling, child flows, approvals, orchestration and HTTP actions * Deep understanding of Microsoft Dataverse at the architecture level, including data modeling, tables and relationships, business rules and security roles * Hands-on experience building Power Apps, including Canvas and Model-driven apps * Hands-on experience integrating solutions with SharePoint Online * Proven ability to integrate enterprise systems using REST APIs and custom connectors * Hands-on experience with Power Platform ALM, including managed and unmanaged solutions, environment promotion from Dev to Prod and release management * Hands-on experience with source control and deployment pipelines in Azure DevOps or GitHub * Working knowledge of the Microsoft 365 ecosystem and related services * Solid understanding of AI, generative AI and conversational AI concepts * Solid understanding of SDLC and hands-on experience working in Agile/Scrum delivery teams * Strong problem-solving, debugging and troubleshooting skills * Excellent communication, documentation and stakeholder management skills, including explaining technical concepts to non-technical audiences * Proven ability to work independently and collaborate within global, cross-functional teams * Bachelor’s degree in Computer Science, Information Systems, Engineering or a related field, or equivalent practical experience * English — Upper-Intermediate
Would Be a Plus: * Hands-on experience with Azure OpenAI or Azure AI Services * Hands-on experience with AI Builder * Hands-on experience with Power Pages * Working knowledge of JavaScript, TypeScript or C# for PCF components, custom connectors or Azure Functions * Hands-on experience automating CI/CD for Power Platform solutions * Microsoft certifications such as PL-200, PL-400, PL-600, AI-102 or AI-900
