We are currently seeking a qualified and experienced Technical support engineer to join our team.
Preferred skills: Working experience in gambling support/tech support teams; Working experience with RMG projects.
Must have skills: Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc. Upper-Intermediate level of spoken and written English; Strong verbal and corporate communication skills; Understanding of the software lifecycle; Ability to learn quickly and work as a part of a team; A challenging and inquiring mind; Attention to detail and tenacity; Quick logical thinking; Sociability, communicability;
Responsibilities: Monitoring of high-priority services, Testing: performance and the new functionality used; Diagnostics and solution of user problems when working with the software used; Prioritizing user requests; Providing individual solutions for customers based on their business needs.
Working hours from 21:00 to 9:00 (2/2)
Ready to offer: Social benefits, paid vacations, sick-leaves Career possibilities with growing team.