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About Us
A-listware is an international software development and IT outsourcing company that helps businesses build dedicated engineering teams and deliver high-quality software solutions. We partner with clients across Europe, the USA, Canada, and Israel, connecting them with top technology talent and supporting long-term business growth.
We are looking for a Junior Account Manager who is eager to build a career in IT, enjoys working with people, and wants to grow in an international environment while supporting client relationships and project coordination.
Your Responsibilities
* Complete the company’s onboarding and training program.
* Learn our internal processes and account management best practices.
* Support Account Managers in maintaining strong relationships with clients.
* Coordinate communication between customers and internal teams.
* Assist with project and account-related activities, ensuring timely follow-up on tasks.
* Organize meetings, prepare meeting notes, and track action items.
* Help monitor customer satisfaction and contribute to successful project delivery.
* Gradually take ownership of customer accounts after successfully completing the probation period.
Required Experience & Skills
* 1+ year of experience in a commercial environment (customer support, sales, account management, project coordination, administration, or a similar role).
* Excellent communication and interpersonal skills.
* Strong organizational and time management skills.
* Ability to prioritize tasks and work in a dynamic environment.
* Attention to detail and a proactive approach to problem-solving.
* Willingness to learn and develop in the IT industry.
* Stress resilience.
* English — Fluent (C1 or higher).
Would Be a Plus
* Understanding of the Software Development Lifecycle (SDLC).
* Completed courses in Account Management, Project Management, or other IT-related fields.
* Experience working with Google Workspace, Microsoft Office, Jira, Trello, or Confluence.
* Previous experience communicating with clients or coordinating projects.
Working conditions:
* 5-day working week, 8-hour working day;
* Remote work.
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