About the role and company: P2H is a global software development and IT outsourcing company, specializing in web development, design, and digital solutions for global clients. We are currently looking for a System Administrator (L1 Support) to join our team and help maintain and support our internal IT infrastructure while ensuring smooth day-to-day technical operations for our employees. Key Responsibilities: — Provide Tier 1 technical support for end users (Windows, macOS environments); — Troubleshoot hardware, software, and network-related issues; — Support and maintain company IT infrastructure; — Administer Windows Server environments and basic Linux systems; — Configure and support network services (DNS, DHCP, VPN — L2TP, OpenVPN); — Assist in administration of network equipment (MikroTik, Ubiquiti) and soft routers (pfSense / OPNsense)Manage and support internal tools (Atlassian Jira, Confluence); — Maintain antivirus systems with centralized management. Required Skills & Qualifications: — Practical experience with Windows and macOS administration (user-level OS support); — Hands-on experience with Windows Server administration; — Understanding of networking principles (DNS, DHCP, VPN); — Basic knowledge of Linux systems; — Basic understanding of web servers (Apache, Nginx); — Experience with troubleshooting and incident resolution; — Familiarity with Tier 1 / Level 1 support processes. Preferred Skills: — Experience with network equipment (MikroTik, Ubiquiti); — Experience with soft routers (pfSense, OPNsense); — Experience with Atlassian products (Jira, Confluence) at the administrator level; — Experience with centrally managed antivirus solutions; — Basic experience with Linux-based services and configurations. — Basic English — Pre-Intermediate level. Our benefits: — Fully remote; — Flexibility. You will be able to organize your working schedule independently while also engaging in regular meetings for effective collaboration; — 24 days for rest, 10 days for health and well-being; — Learning and development opportunities covered by the company; — Internal knowledge-sharing system; — Free professional help from our corporate psychologists; — Sports club membership — compensated partially; — Accounting and legal support for private entrepreneurs; — You can choose Ukraine or other public holidays according to your location.
