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Описание: |
igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities.
Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.
What experience is important:
* 3–5+ years of experience in CRM/retention/email marketing in iGaming (casino/betting);
* Practical experience working with at least the following channels: Email/Push/In-app/SMS;
* Experience in building a multi-channel strategy from scratch and achieving measurable growth: CR / LTV / deposits;
* Deep understanding of iGaming metrics: GGR / NGR / Turnover / ARPU / LTV;
* Experience with trigger and automated campaigns;
* StrongA/B testing and data-driven optimization skills;
* Excellent understanding of deliverability and ESP;
* Experience integrating with Smartico / CRM / retention toolsl
* Copywriting skills for a gambling audience (offers, bonuses, urgency)l
* English — Upper-Intermediate+.
Responsibilities:
* Development and implementation of end-to-end email/CRM strategies throughout the player’s lifecycle
* Management of all types of communications:
Email (promotional, transactional, trigger-based, newsletters, personalized offers), push notifications, in-app messages, SMS, on-site pop-ups, product inbox.
* Advanced audience segmentation:
RFM, behavioral, by GEO, by status (new/active/churned/VIP).
* Creation and testing of creatives:
subject lines, templates, personalization, A/B testing.
* Deliverability control:
SPF/DKIM/DMARC, database cleaning, sender reputation monitoring.
* Email and CRM integration with other channels and tools:
Smartico, CRM, push/SMS/in-app.
* Analytics and reporting:
OR, CTR, CR, ROI, contribution to deposits and LTV, attribution. Reducing churn and increasing repeat deposits through targeted reactivation.
* Localization of content and offers for Southeast Asian markets, taking into account:
language, culture, regulatory restrictions.
Would be a big plus:
* Experience working with Southeast Asian markets: PH, TH, VN, ID, MY;
* Understanding of local payment systems, bonus mechanics, and player behavior
* Experience scaling CRM to new GEOs.
Why you should consider this opportunity
* Remote-first format: Mon—Fri, 10:00–19:00 (UTC+2) — skip the commute.
* Paid vacation & sick leave, plus an extra day off for your birthday.
* Competitive compensation that fairly reflects your expertise and impact.
* Engaging corporate events to learn, share experience, and grow with like-minded professionals.
* No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
* Ongoing professional development: continuous support to build new skills and advance your career.
* Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.
Join one of the strongest teams in iGaming and unlock your full potential!
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