We’re looking for a Creator Success Manager to join the SubSub team. SubSub is a revenue booster for video content creators. We build SaaS products, provide expert services, and collaborate with creators and media companies through our YouTube-certified network. Our mission is to help creators monetize their content in every possible way—and we’re just getting started.
Our Core Products: * SubSub Analytics — a 360° YouTube analytics tool that helps creators understand the market, track performance, and uncover growth opportunities. * SubSub Fan Funding — an all-in-one tool to monetize your content, build an engaged community, and turn your creative passion into a sustainable business. * SubSub Live — a powerful tool for 24/7 automated streaming on YouTube and Facebook to boost watch time and revenue.
Your responsibilities will include: * Creator Support: Assisting in the management and optimization of YouTube accounts to ensure their growth and success. * Communication: Establishing and maintaining strong relationships with creators, understanding their needs and goals. * Analysis and Reporting: Monitoring channel performance metrics, preparing reports, and providing recommendations for improvement. * Education and Training: Offering consultations and training to creators on best practices for managing YouTube channels.
We expect you to have: * Social Media Experience: Practical experience in managing accounts on social media platforms (Facebook, Instagram, TikTok, etc.) * English B2+: Strong command of English, both written and spoken, to effectively communicate with international clients and team members. * Willingness to Learn: Readiness to acquire new skills and develop in the field of YouTube channel management. * Creativity: Ability to generate new ideas and find unconventional solutions. * Communication Skills: Proficiency in effectively interacting with diverse individuals and working within a team. * Data Analysis: Basic skills in analyzing statistics and utilizing analytical tools * Experience in YouTube channel development and knowledge of Influence Marketing would be a plus.
Why join us? * You’ll have excellent career and financial opportunities in an international tech business within the booming Creator Economy market. * We offer creative freedom and the chance to bring your ideas to life. We’ve fostered a comfortable work environment where everyone’s voice is heard and respected. * You’ll be part of a strong team of experienced professionals open to sharing knowledge.
What we offer: * Health and Wellness We provide medical insurance, access to a company doctor, massage sessions, and therapy services to keep you feeling great. * Learning and Development Want to level up your skills? We offer English classes and various training programs to help you grow professionally. * Active Lifestyle From yoga to boxing, dance to art, we’ve got a range of sports activities and creative workshops to keep you active and inspired. * Flexible Workspaces Work where you’re most comfortable — whether it’s from home or your favorite co-working space, we’ll cover the costs.