Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We ensure transparency, stability, and professional growth opportunities for all our team members.
About the Project:
A technology company that provides cloud-based infrastructure and platform services, typically focused on helping businesses build, run, and scale applications in the cloud.
Responsibilities * Supporting Customers with product-specific issues over the zoom/email/ticketing system. * Preparation, planning, and consulting with the Customers in regard to the deployment of the product. * Installation of the product in cooperation with the Customers. * Customer training in regard to the proper deployment/configuration and usage of the product. * Consulting with the Customers in terms of potential issues in the Customer environment that could impact the proper functionality of the product. * Preventive maintenance of the product to ensure optimal functionality and efficiency.
Requirements: * 5+ years of experience working with Windows * 3+ years of experience in network infrastructures * 3+ years of experience with Linux * Experience with VMware or similar tools * English: Upper-Intermediate or higher
What Makes This Role Special: * Working on a mature, production-grade SaaS Microsoft Licensing platform * Opportunity to work with cloud-native architectures and scalable systems * Clear impact: features are used by customers globally * Involvement in long-term product evolution, not short-lived MVPs * Friendly team of experts who are a pleasure to work with
What We Offer: * 20 paid vacation days per year * 5 paid sick leaves per year (no medical documents required) * Personalized development plan with training compensation * English courses compensation * Work equipment if needed (PC / laptop/monitor) * Flat and transparent internal communication * Opportunity to switch between projects and technologies within Digis * Full accounting and legal support.
