About HelloNote HelloNote is a healthcare technology company providing practice management software for healthcare organizations. Our platform helps streamline workflows, improve operational efficiency, and support better patient care. Learn more at www.hellonote.com.
Job Overview We are seeking a detail-oriented Manual QA Tester to join our product and engineering team. The ideal candidate will have strong experience testing modern web applications and validating complex end-to-end workflows. This role is primarily focused on manual, functional, regression, integration, and exploratory testing. You will work closely with developers, product managers, and QA automation engineers to ensure high-quality releases.
Primary Responsibilities • Perform manual testing of new features, enhancements, bug fixes, and releases. • Create, maintain, and execute detailed test cases, test scenarios, and test plans. • Perform functional, regression, integration, smoke, usability, and exploratory testing. • Validate end-to-end workflows across the HelloNote platform. • Identify, reproduce, document, and track software defects. • Provide clear defect reproduction steps, expected results, actual results, screenshots, videos, logs, and supporting details. • Retest resolved defects and perform appropriate regression testing. • Test applications across supported browsers, devices, and screen resolutions. • Validate user roles, permissions, configurations, and business rules. • Test REST APIs using Postman when needed. • Review requirements and acceptance criteria to identify missing scenarios and edge cases. • Collaborate with developers and product stakeholders throughout feature development. • Participate in Agile planning, refinement, standups, demos, and retrospectives. • Assist with release validation and production smoke testing. • Identify gaps in test coverage and recommend improvements. • Work with QA automation engineers to identify test scenarios suitable for automation.
Technical Skills • Minimum 2+ years of hands-on manual software testing experience. • Experience using defect tracking and work management tool with Azure DevOps — MUST • Strong experience testing web-based SaaS applications. • Extensive experience creating, executing, and maintaining test cases. • Strong understanding of functional, regression, integration, smoke, exploratory, and end-to-end testing. • Experience testing applications built using .NET Core and Angular or similar modern web technologies. • Experience using browser developer tools for troubleshooting. • Experience testing REST APIs using Postman. • Understanding of HTTP requests, responses, status codes, and JSON. • Strong understanding of the software development lifecycle and QA lifecycle.
Other Skills • Exceptional attention to detail. • Strong analytical and problem-solving skills. • Ability to identify edge cases beyond documented requirements. • Ability to reproduce and isolate complex software defects. • Ability to test workflows involving multiple screens, roles, configurations, and business rules. • Strong organizational and time-management skills. • Ability to prioritize testing based on business risk and release timelines. • Ability to work independently and collaboratively within a distributed team. • Comfortable working in a fast-paced Agile environment. • Adaptable to changing requirements and priorities. • Strong written and verbal communication skills. • Strong sense of ownership for overall product quality.
Requirements • 2+ years of professional software QA or testing experience. • Strong hands-on manual testing experience. • Experience using AI tools to improve QA productivity, including test scenario generation, test case analysis, edge-case identification, test data generation, defect investigation, and QA documentation. (edited) • Experience testing modern web applications. • Experience identifying, documenting, and managing software defects. • Strong understanding of QA methodologies and testing best practices. • Ability to translate product requirements into comprehensive test scenarios. • Excellent attention to detail. • Excellent communication and problem-solving skills. • Ability to work effectively both independently and as part of a team.
Nice to Have • Experience testing healthcare, EMR, EHR, practice management, billing, or related software. • Familiarity with healthcare workflows including scheduling, documentation, billing, insurance, and patient management. • Experience testing SaaS applications. • Basic SQL knowledge for data validation. • Experience with Postman and REST API testing. • Familiarity with Playwright or other automated testing frameworks. • Experience working alongside QA automation engineers. • Basic understanding of HTML, CSS, JavaScript, and browser developer tools. • Experience with Azure DevOps. • Understanding of CI/CD processes. • Familiarity with Docker and cloud-hosted applications.
