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Описание: |
About Artkai: We are an AI software development company. We help mid-market and enterprise teams modernize software, automate business processes, and build AI-powered applications with security and enterprise-grade governance in mind. We deliver measurable business outcomes using AI where it wins and senior engineering expertise everywhere.
About the Role & Client: We are looking for a motivated Junior Technical Analyst to join our client’s team — a US-based provider of B2B integration, data exchange, and workflow automation solutions. In this role, you will support client implementations, system integration workflows, and ongoing technical support on the client’s proprietary integration platform.
This role is ideal for an early-career technical problem solver who is curious, detail-oriented, and excited about using AI tools (ChatGPT, Claude, Copilot, Gemini) to troubleshoot, automate, and streamline daily technical tasks. Prior EDI or integration experience is helpful, but not required — we value strong analytical skills, a willingness to learn, and an ownership mindset.
Project & Work Schedule
* Domain: B2B Data Integration & Enterprise Workflow Automation (US Market)
* Format: Full-time, Remote
* Onboarding Phase (First 6–8 weeks): Full US overlap (~16:00 — 00:00 Kyiv time) for intensive training and setup.
* Regular Schedule (Post-onboarding): Flexible schedule with 3–4 hours of mandatory evening overlap (~16:00 — 20:00 Kyiv time) for team syncs and communication.
Key Responsibilities
* Integrations & Support: Support client implementations on the enterprise integration platform, assist with testing, validation, monitoring, and troubleshooting of client data flows.
* Data & Log Analysis: Review log files, error outputs, and data payloads to identify issues and discrepancies using structured formats (CSV, XML, JSON, EDI, flat files).
* Database & Querying: Use SQL and Excel to query, compare, validate, and document data.
* System Workflows: Assist with integration workflows involving APIs, SFTP, and learn common electronic data interchange (EDI) document types and business flows (POs, Invoices, Shipments, etc.).
* AI & Automation: Use AI tools to automate repetitive tasks, accelerate research, improve documentation, and support technical problem-solving.
* Documentation & Communication: Create clear internal documentation, support notes, implementation checklists, and client-facing updates with high accuracy and ownership.
Requirements & Qualifications
* Logic & Problem Solving: Strong analytical skills and high attention to detail when working with complex technical data.
* Structured Data & Protocols: Basic understanding of CSV, XML, JSON, EDI, flat files, APIs, and SFTP connection protocols.
* SQL & Excel: Basic SQL knowledge (SELECT, WHERE, ORDER BY, COUNT, GROUP BY, simple JOINs) and strong Excel skills for data tracking, comparison, and reporting.
* Tech Literacy: Ability to read logs, error messages, technical documentation, and basic scripting/programming experience.
* AI Tooling: Comfortably using AI platforms (ChatGPT, Copilot, Claude, Gemini) as daily productivity and troubleshooting partners.
* Communication: Clear written and verbal English skills (B2+) with strong follow-up habits and an ownership mindset.
What We Offer
* Mentorship & Growth: Opportunity to build expertise in enterprise integration platforms and AI-driven automation alongside a strong technical team.
* International Environment: Direct engagement with a US-based technical team.
* Remote Flexibility: Fully remote work model with a clear transition from onboarding hours to flexible partial overlap.
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