About the company: Softermii (www.softermii.com) is an outsourcing/outstaffing company with more than 12 years of experience in web and mobile application development with a team of more than 100 specialists from 6 countries. We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more — we’re constantly growing. Every day we add new projects to our portfolio in the following areas of expertise: * Healthcare * Real estate * Livestream E-commerce * Fintech (WealthTech, Capital Trading) * Real-Time Communications (RTC)
In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization (www.softermii.com/solutions/apartmii)
Company’s mission: Softermii: Succeed Without (L)imitations. We will turn any idea into a valuable product.
Our plans as a company: We want to move from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies. Over the years, we have arrived at a highly personalized working model with transparent workflows. This model allows us to create software products that meet our clients’ goals with precision. We operate in an AI-assisted development environment, where engineering thinking, logical validation, and responsibility for business outcomes are more important than simply writing code.
About the Role: We are looking for a Strong Middle Manual QA Engineer to join our QA Office and take ownership of quality on an AI-powered revenue management platform being built from scratch for the hotel industry, serving guests, hotel staff, and administrators across 5 applications: Guest App, Product Console, Hotel Brand Console, Hotel Front Desk, and Employee App.
You’ll be the second QA engineer on this team, working side by side with the existing QA engineer to split coverage across all 5 applications, and collaborating directly with the development team and the client and Product Owner. The product is early-stage and evolving fast, so you’ll need to be comfortable working with shifting requirements and owning your slice of the roadmap independently.
Type of cooperation: Remote, Full-time. The project’s stated timezone is EST, but day-to-day hours generally follow Kyiv time — please be ready for occasional early or late calls with the client, up to 22:00 Kyiv time.
Key Responsibilities: * Review requirements and technical designs to ensure clarity and testability across all 5 applications * Design and execute manual test cases for new features and changes: functional, regression, exploratory, and cross-platform testing * Perform API testing (Postman/Swagger) and validate backend data consistency in SQL/PostgreSQL * Log, track, and verify bug fixes in Jira * Split ownership of the 5 applications with the existing QA engineer so nothing falls through the cracks during rapid iteration * Participate in Agile ceremonies (stand-ups, sprint planning, etc.) * Support and maintain test environments and test data * Document test results and test cases, and provide QA status reports * Support regular release cycles with solid regression coverage * Join client calls and demos, including occasional early or late meetings
Requirements & Qualifications: * At least 3,5+ years of commercial experience in manual QA engineering * Conversational English at B2 (Upper-Intermediate) level, with experience communicating directly with clients * Hands-on experience in functional, regression, and exploratory testing for web and mobile (iOS/Android) * Experience with API testing (Postman, Swagger) or a solid understanding of client-server architecture * Basic to intermediate SQL knowledge; experience validating data in relational databases (PostgreSQL is a plus) * Skilled in preparing test documentation: test cases, checklists, bug reports, test plans * Proficient with task/defect tracking tools such as Jira (TestRail or similar is a plus) * Good understanding of SDLC and Agile methodology (Scrum/Kanban) * Experience in cross-browser and cross-platform testing * Ability to work independently with ambiguous or shifting requirements
Nice to Have: * Experience using AI tools (Claude or similar) to speed up test analysis and documentation * Exposure to SaaS, hospitality, or PropTech products
Soft Skills: * Attention to Detail: nothing slips past you, even under a fast-changing scope * Communicability: you can sync clearly with developers, the Product Owner, Client, and your fellow QA engineer * Customer Orientation: you keep the end user’s experience in mind, not just the ticket * Self-Development: you keep your QA toolkit current and look for ways to work smarter * Initiative: you flag risks and gaps before they become blockers * Responsibility: you own your slice of the product end-to-end * Result Orientation: you’re focused on shipping reliable releases, not just logging bugs * Teamwork: you build trust quickly * Ability to Present Work Results: you can defend your findings clearly to stakeholders
Why You’ll Love This Role: * Ground-floor ownership. * Modern, AI-driven development approach across a genuinely multi-app platform * Broad exposure — you’ll work closely with engineering, the Product Owner, and a US-based client, spanning 5 distinct applications
Who will you have the opportunity to meet during the hiring process (stages): Call, HR, Tech interview, Final interview, Clinet (optional).
What we can offer you: * We have stable and highly-functioning processes — everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals. * You will have enough independence to make decisions that can affect not only the project but also the work of the company. * We are a team of like-minded experts who create interesting products during working hours and enjoy spending free time together. * Do you like to learn something new in your profession? We will be happy to pay 50% of the cost of courses/conferences. * Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders. * Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus. * And what if you want to relax? Then we have 32 working days off. * What if you are feeling bad? You can take 5 sick leaves a year. * Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children’s drawings to the front. * And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.
A little more information that you may find useful: * Our adaptation period lasts 3 months — this period of time is enough for us to understand each other better. * There is a performance review after each year of our collaboration where we use a skills map to track your growth. * We really have no boundaries in the truest sense of the word — flexible working hours, it’s up to you.
Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!
