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About Yanarchy
Yanarchy is a Los Angeles—based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value by combining creativity with disciplined financial and operational execution.
Yanarchy is more than an agency — we are building an ecosystem of products and services where content strategy, data, and retention work together to drive predictable and scalable revenue.
The Role
We are looking for a Retention Manager who will own the indirect revenue channel for one of our top creators. This is not a task-execution role — we need someone who thinks strategically, takes ownership, and drives results independently.
Your core mission: grow indirect revenue through high-quality mass mailings and posts, using data to continuously improve what you do.
What You Will Do
Strategy & Planning
* Develop and maintain a monthly indirect revenue strategy
* Build a structured mailing calendar with clear segmentation logic
* Monitor daily performance on assigned creator pages
* Report on results and propose improvements proactively
Mailings & Content
* Plan and launch daily paid mass mailings — volume varies based on page activity and traffic flows
* Keep the page active with regular posts, calibrated to the creator’s content rhythm and audience behavior
* Write copy for mailings and posts with a focus on engagement and conversion
* Manage audience segmentation to run targeted campaigns at scale
Analytics
* Work with Power BI dashboards to track key metrics
* Identify underperforming campaigns, diagnose root causes, and iterate
* Scale what works; cut what doesn’t
Team Interaction
* Participate in weekly indirect revenue calls (analysis + hypothesis testing)
* Coordinate with the lead on major strategic decisions
What We’re Looking For
Experience
* 1+ year in customer retention, lifecycle marketing, or a closely related field
* Experience doesn’t have to be email-specific — VIP retention, community management, or any role focused on keeping and re-engaging customers counts
* Copywriting skills with a conversion focus
Analytical Skills
* Comfortable working with analytical data — dashboards, metrics, performance reports
* Experience with Excel, Power BI, or similar tools (you don’t need to be an expert, but you need to understand what the numbers mean and act on them)
Mindset
* You take ownership and make decisions without needing approval for every step
* You’re results-oriented, not task-oriented — you care whether the mailing worked, not just that it was sent
* You’re flexible about your schedule: the role fits within a standard workday, but there are evening calls and occasional peaks that require adaptability
Nice to Have
* Experience with photo/video editing tools (Photoshop, Canva, CapCut, etc.)
* Background in SMM or content creation
* Experience with subscription-based or creator-driven platforms
* Familiarity with audience segmentation and A/B testing
What We Offer
* Fully remote work with a flexible schedule (result-based, not hours-based)
* Ownership of indirect revenue strategy for a high-profile creator
* Dynamic, data-driven team with weekly knowledge-sharing
* Two days off per week (schedule at your discretion, provided mailings are planned ahead)
* Paid vacation coordinated with the team
* Clear processes and direct access to leadership
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