Join Our Customer Operations Team! We’re looking for people who are fast, focused, competitive, and disciplined.
Skills that are ideal for our work: * speed * focus * pattern recognition * consistency * performance under pressure
This is a full-time, written Customer Operations rolesupporting Western / German companies, where your output is clearly measured and your results speak for themselves.
If you like measurable goals, improving your “stats,” and mastering systems — you’ll feel at home here. What You’ll Do1. Customer Operations (Written Support) * Handle written customer support requests * Work fast, accurately, and consistently * Follow clear processes and instructions * Resolve repetitive tasks efficiently — and get better at them over time
2. Performance & Focus * Work in a results-driven environment with clear targets * Stay focused for long periods without losing quality * Treat your workday like a performance session — output matters * Continuously optimize how you work to become faster and better
3. Quality & English Writing * Write clear, professional responses in strong English * Follow tone-of-voice and guidelines precisely * Maintain quality even at high speed
We Want People Who * ⚡ Are extremely fast on a computer * Enjoy competition and measurable goals * Genuinely like computer games (many top performers do) * Can stay focused for long periods * Aren’t scared of repetitive tasks — you master them * ✍️ Have very strong written English * ⏱️ Are ready to work at least 40 hours per week
Nice to Have (Not Required) * Academic background (Performance matters more than your degree — everyone gets a real shot here.)
Your First Month (Onboarding Targets) Transparency matters. These are your onboarding targets — designed to help you ramp up steadily: * Week 1: ~50 closed tickets * Week 2: ~100 closed tickets * Week 3: ~200 closed tickets * Week 4: ~250 closed tickets
The goal is progress, not perfection. Speed and confidence will come as you learn the tools, workflows, and patterns.
You won’t be on your own: * You’ll have daily support from a buddy (who’s already hitting those targets) * Your team lead will check in regularly and help remove blockers * Questions are expected — especially in the first weeks
If you’re improving week over week, you’re on track! What You Get * Salary: €750 / month for the first month (with a performance-based review afterwards) * Fully remote work * ⏳ Flexible working hours — plan your own schedule * No micromanagement — results matter, not excuses * A real career in Customer Operations * Fast growth for high performers * Experience working with Western / German companies
