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Описание: |
GlenFlow is opening a position for a proactive Program Operations Manager for one of our fast-growing startups. Your mission will be to streamline existing operational processes, maintain working documentation, and establish smooth collaboration across all teams — from product and engineering to support.
You will ensure that day-to-day operations run without delays, identify opportunities for optimization, and serve as a central coordination point for all operational and project-related matters.
Key Responsibilities:
* Build operational processes from scratch and support existing ones.
* Develop and maintain internal documentation and roadmaps.
* Ensure effective cross-functional coordination across departments.
* Manage relationships with external vendors (selection, contracts, performance control).
* Organize and oversee procurement processes.
* Analyze process efficiency and continuously improve workflows.
* Collaborate with stakeholders, align priorities, provide regular updates, and support team execution.
* Identify risks and dependencies; escalate critical blockers when necessary.
Requirements:
* 5+ years of experience in building or transforming operational processes.
* Experience in documentation writing and process design.
* Strong proficiency in MS Office.
* Hands-on experience working with vendors/contractors.
* Strong organizational and management skills.
* High level of responsibility and system thinking.
* Experience in IT is a plus.
* English level: B2+.
We Offer:
* Competitive salary.
* Working hours: 10:00–19:00 (EEST).
* Gifts and incentive programs (vacation, sick leave, public holidays).
* Fully remote work with opportunities for international collaboration.
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