Hi there! We’re Softsich A young, ambitious, and fast-growing company creating innovative digital products. We’re looking for a CRM Specialist who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.
Your key responsibilities will include:
— Launch promo campaigns and seasonal events. — Organize raffles and engagement activities to retain and re-activate users. — Analyze the performance of campaigns and promotions. — Develop promotion mechanics and prepare technical requirements for developers. — Communicate with users via email, SMS, messengers, push notifications, and social media. — Set up trigger-based and automated communication flows. — Brief and coordinate design, copywriting, and analytics teams. — Conduct market and competitor analysis.
It’s a match if you have:
— 6+ months of experience in CRM marketing. — English proficiency at the Intermediate level. — Experience working with email/SMS/Web-push channels, tableau and Customer.io. — Ability to create segments and automation flows. — Understanding of HTML/CSS for editing email templates. — Ability to work with analytical reports.
Would be an advantage: Experience working with SoftSwiss.
What we offer:
— Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw. — 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress). — A friendly team where it’s easy to ask questions, learn, and be yourself. — Coverage of expenses for professional events. — Birthday greetings, team buildings, and plenty of real teamwork. — Zero support or cooperation with the aggressor country or any related businesses.
If this approach resonates with you — feel free to apply