About the Company Trinity Audio is on a mission to empower content creators with scalable, AI-based tools to build their audio presence. With cutting-edge AI voices available in multiple languages, Trinity Audio enables creators to incorporate audio into their online assets and distribute it across all major podcast platforms. Our solutions serve a range of clients, from leading large-scale publications to boutique blogs, currently powering over 1 billion player loads per month and creating millions of audio clips. We are growing rapidly and looking to expand our talented team. If you love solving problems, working on data-driven products, and exploring cutting-edge technologies, join us on our journey to revolutionize audio content! Must-Have Requirements * Strong communication skills * English level: Upper-Intermediate * Basic coding knowledge * Understanding of QA processes
Job Responsibilities * Solid knowledge of SQL, including the ability to query databases and extract relevant data * Effective communication with clients, providing timely support and performing manual follow-ups when required * Strong analytical skills and attention to detail, especially for QA-related activities * Monitoring alerts, troubleshooting issues, and following established processes * Managing multiple tasks and priorities with strong organizational skills * Team-oriented mindset and willingness to support broader Professional Services (PS) team responsibilities
Benefits * Team of experienced professionals * Flexible working schedule * Remote work opportunity * Professional development and personal growth opportunities * Competitive compensation * Regular performance assessments and salary reviews * Compensation for educational activities (certifications, courses, conferences) * Paid vacation in accordance with Ukrainian labor law * Paid sick leave, plus compensation for sport and health activities * Compensation for English classes * Regular team-building events * Company-wide online activities and a friendly working environment
