Team: You’ll join the sales & growth direction and take ownership of our Upwork channel under mentorship from a more senior teammate. This role is about learning fast, building taste for good proposals, and understanding how design agencies win work on platforms — not just sending bids.
What’s happening Upwork is not “send 100 proposals and hope for the best” anymore. It’s a system: positioning, timing, keywords, communication quality, and follow-ups.
We’re separating roles so our inbound manager can focus on incoming leads, and you’ll focus on Upwork as a standalone growth channel. You won’t be thrown into chaos alone — there’s onboarding, examples, and support — but we do expect curiosity and ownership.
You might be a match if: — You’ve worked with Upwork as a freelancer, assistant, or junior sales/sourcing role; — OR you’re from recruiting/sourcing and understand how personalization works; — You enjoy writing and tweaking messages until they actually convert; — You’re not afraid of repetitive work if you understand how it leads to results.
We see a match if: — You’re attentive to details and notice patterns (what works / what doesn’t); — You’re comfortable working with written English daily; — You can follow processes — and improve them over time; — You ask why, not just what to do; — You’re okay with a learning curve and feedback loops.
What you’ll actually do: — Search for relevant jobs on Upwork (UX/UI, Product Design, related services); — Write personalized proposals (with templates, examples, and guidance); — Respond to invites and incoming messages; — Manage written communication with potential clients; — Book intro calls and hand over qualified leads; — Update profiles, portfolios, and catalogs on Upwork; — Log leads and activities in HubSpot CRM; — Maintain basic tracking in Google Sheets; — Help collect client feedback and reviews; — Occasionally support with: — market / competitor research — invoice or hour logging (when needed).
Must-have: — Background in IT / design / digital agencies (would be a plus); — English Upper-Intermediate (B2); — Basic understanding of how Upwork works; — Strong written communication skills; — Responsibility and consistency; — Willingness to learn and improve fast.
What we offer: ✅flexible load with freedom to decide on schedule and number of working hours; ✅30 vacation days off and 5 paid sick leaves (that can be transformed in 5 additional paid days off); ✅regular performance assessment and salary review; ✅a modern, comfortable cozy office in the city center. But if you like your home more — you can work there as much as you want. We will wait for you at our small office parties.
We always think and motivate everyone to develop professionally, so Cieden offers:
✅We will cover up to ~2000$/year for your education; ✅Educational bonus (20 paid hours monthly for professional development); ✅A library consisting of 200+ books, mostly in English, for your personal and professional development.
Hiring process: 1. Recruitment call; 2. Test task — short, practical, realistic; 3. Technical interview — thinking, communication, learning mindset; 4. Offer. * f your resume passes the screening, we will definitely contact you within two weeks.
