Format: Remote, Part-time, 19:00-7:00 2/2 night shift Company: PointPay — global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)
Requirements * 2+ years in customer support * 1+ year in crypto/web3 (is a must) * English C1+ * Experience in Google Sheets (reports, formulas) * Customer care orientation * High writing grammar and attention to detail
Responsibilities * Customer support via Intercom * Managing and auditing user accounts * Manual transactions * Reporting
Required domain experience Blockchain / Crypto 1 year Required languages English C1 — Advanced
Russian B1 OR Ukrainian Native
We offer:
Our team is 70% Ukrainians and people from EU, Mexico, Latam and Asia (Hong Kong, Singapore)
Remote work from anywhere according GMT 3+
Flexible working schedule — 2 days of work, 2 days of weekend) You work only 4 or 3 days per week ^_^
Format: Remote, Part-time GMT+3, shift and 19:00-7:00 night shift)
Salary 1000-1200$ from start
Right now we don’t cover vacation and sickleaves, but we have regular salary review after approbation period and 2 times a year
Career and professional development in deep Web3 direction
Learning and support from our friendly team :) About PointPay PointPay is a full-fledged crypto services ecosystem, comprising services such as Exchange, Wallet, Payment System, and Launchboard. It is aimed at the global market and is available in 19 languages.
The PointPay platform supports interface services, including Mobile (iOS & Android) and Interface and authentication. It replaces the traditional banking model, enabling cost-effective and instant fund transfers worldwide using our proprietary off-chain technology and PointPay token (PXP). 1.5 billion people worldwide lack both financial literacy skills and access to banking services, and they would like to have both.
Our mission: To provide the world’s #1 global crypto services ecosystem by volume, number of clients, and services offered, where every individual can use Blockchain tools. We erase boundaries and provide financial freedom.
If you are interested, please, send your full and updated CV with telegram link ;)
