Location: Remote Client Domain: Managed IT Services / Cybersecurity / Cloud / MSP English level: B2 — strong spoken English required for daily communication and interviews
About the Project
We are partnering with a USA-based MSP company that has been delivering managed IT services, cybersecurity solutions, cloud services, and infrastructure management for over 25 years. You will work in a modern, security-focused environment supporting multiple small and medium business clients with advanced Microsoft 365 and endpoint security solutions.
Responsibilities
Microsoft Intune / Endpoint Manager * Manage MDM/MAM for Windows, macOS, iOS, and Android environments. * Create, deploy, and troubleshoot Configuration Profiles and Compliance Policies. * Implement and manage Windows Autopilot, Apple Business Manager, and other provisioning methods.
Security & Conditional Access * Design and implement Conditional Access policies within Zero Trust frameworks. * Work with Microsoft Entra ID (Azure AD), including MFA, Identity Protection, and directory management. * Apply and manage Intune Security Baselines.
Microsoft Defender Suite * Administer Defender for Endpoint (MDE), including ASR rules, TVM, and security integrations. * Support additional Defender workloads (Defender for Office 365, etc.).
Automation * Use PowerShell for automation, configuration, mass deployment, and remediation scripts.
Technical Experience (MSP-Focused) * Proven experience managing multiple Microsoft 365 / Intune tenants. * Implementing security policies following industry standards (HIPAA, CMMC, Cyber Essentials, etc.). * Packaging and deploying applications (Win32, LOB, Store Apps) via Intune. * Managing Windows Update Rings and patching through Intune. * Troubleshooting enrollment issues, policy conflicts, CA blocks, and compliance problems.
Soft Skills & Mindset * Ability to communicate clearly and professionally with both technical and non-technical clients. * Strong documentation skills — SOPs, configurations, playbooks. * Scalability mindset: building reusable, template-based solutions for many clients. * Ability to prioritize and manage multiple projects in a fast-paced MSP environment.
Certifications
(Training completed or certifications in progress are acceptable.) Highly valued certifications for this role: * MD-102 — Microsoft 365 Endpoint Administrator Associate * SC-300 — Microsoft Identity and Access Administrator Associate * SC-200 — Microsoft Security Operations Analyst
We Offer * Opportunity to propose solutions and influence technical decisions * Dynamic and challenging tasks * Team of experienced professionals * Competitive salary * Low bureaucracy * Continuous self-improvement * Long-term employment with paid vacation and social benefits * A bunch of perks
