KENDOO welcomes talented professionals to join our dynamic company as HelpDesk Engineer!
Our team of passionate and talented professionals brings unique visions to life, aiming to positively impact the iGaming industry. We are thrilled about the work we do and are excited to welcome new members to join us on our mission!
Responsibilities: — OS installation and configuration (Windows, Linux, MacOS); — Installation and configuration of additional software; — Carrying out simple repairs and maintenance of PCs and laptops; — Issuing access and onboarding new employees; — Work with VPN, LDAP; — Acceptance of equipment and revocation of access for resigning employees; — Work in the ticket system; — Registration of new services and maintenance of old ones; — Ensuring the smooth functioning of the team.
Requirements: — 1+ year of experience in a similar role; — Windows/MacOS/Linux administration and troubleshooting; — Installing, configuring, and updating OS; — User account and access management; — Hardware maintenance (laptops, printers, monitors, etc.); — Remote access tools (RDP, AnyDesk, TeamViewer); — Software installation and troubleshooting; — Ticketing and documentation; — Asset and inventory management.
Will be a plus: — Good knowledge of computer hardware and peripheral equipment; — Skills in diagnosing and repairing computer equipment; — Understanding of the POP3, IMAP, SMTP, DNS, HTTP, HTTPS protocols; — Administration of Windows, Linux, Mac operating systems; — Knowledge of the principles of network construction and operation; — Knowledge of console commands: telnet, nslookup, ifconfig, ssh, ping, traceroute, etc. — Working with the ticket system; — Bachelor’s degree in IT.
What We Offer: You will enjoy corporate benefits, like: — Health Insurance: We care about the well-being of our team members and offer comprehensive insurance coverage for both domestic and international needs; — Corporate English Classes: We believe in enhancing your communication skills. Take advantage of our corporate English classes to further develop your language proficiency; — Corporate Psychologist: Your mental well-being is important to us. Our corporate psychologist is available to provide support and guidance whenever you need it; — Flexible schedule: You will have the opportunity to choose where you want to work — at one of our comfortable offices or at home. We ensure comprehensive company-paid 21 paid days off during the year; unlimited sick leaves and you can request an unpaid leave of absence; — We are committed to fostering the professional growth of our team members. As part of our dedication to your development, we offer a tailored growth plan for each employee. This plan is meticulously crafted, taking into account your unique strengths, areas for development, and aspirations for career excellence, all in alignment with our company’s objectives.
Join us at KENDOO and be a part of a team that is dedicated to innovation and excellence in the gaming industry!
