We’re looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications during weekday night shifts.
Schedule:
Monday—Friday, 23:00–07:00 (GMT+2) — full-time
OR
Saturday-Sunday, 00:00-06:00 (GMT+2) -part-time
Location: Remote
What you’ll do * Provide prompt, professional support via chat, email, and ticketing tools * Monitor infrastructure & app health to ensure uptime and performance * Troubleshoot bugs; escalate critical issues to the engineering team when needed * Run routine checks on cloud services and resolve infra-level problems * Log incidents, track resolutions, and evolve our internal knowledge base * Partner with Engineering & QA for smooth handovers and clear communication
What we’re looking for: * Сonversational English level: at least Upper-Intermediate, and if it’s higher, that’s even better. * 6+ months experience with Python & Django OR no commercial experience but: * Completed relevant courses/bootcamps (e.g., Python, Django, Databases, AWS) * Strong technical fundamentals (data types, HTTP, REST, git, basic Linux, debugging) * Hands-on projects (pet projects, labs, or internships) — GitHub links welcome * Good knowledge of PostgreSQL (or another relational DB) * Familiarity with AWS (EC2, S3) — basics are fine * Solid analytical & debugging skills * Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript) * Clear communicator; comfortable working independently and as part of a team
Nice to have * Experience with Docker/Kubernetes and CI/CD pipelines * Knowledge of web app security principles * Background in Agile/Scrum environments
If you like staying ahead of problems and owning the night shift, we’d love to hear from you.
