INFOBUS Holding is one of the leading European platforms for searching and purchasing bus, train, and flight tickets. We connect transport companies and travelers, creating convenient solutions for planning and booking trips.
About the Role: We are looking for an experienced and proactive Business Analyst to join our team and help drive the development and optimization of our B2B SaaS solutions. The ideal candidate will have a strong background in IT business analysis, preferably within the passenger transportation or ticketing industry, and a passion for transforming complex requirements into clear, actionable deliverables for our development team.
Requirements:
Experience: * Minimum 3 years of experience in business analysis within IT, preferably in B2B SaaS products. * Experience in projects related to integrations, process digitalization in passenger transportation, or ticket sales is a strong advantage.
Personal qualities: * Excellent communication skills and the ability to identify the true needs behind tasks. * Self-motivation and a strong results-oriented approach. * Ability to work effectively in a multicultural environment and understand the specifics of international markets.
Professional skills: * Understanding of international passenger transportation, multi-channel platforms, route booking, and integration with external APIs (carriers, payment systems). * Proficiency in business process modeling tools (e.g., BPMN, Lucidchart, Draw.io). * Knowledge of JIRA/Confluence, Trello, Google Workspace, MS Office. * Familiarity with SQL or BI tools is a plus.
Key Responsibilities: * Collect and structure business requirements from clients and stakeholders. * Prepare detailed technical requirements for developers based on high-level tasks. * Formalize business processes, develop integration scenarios. * Create and maintain specifications and project documentation (BRD, FSD, BPMN/UML diagrams).
If you are passionate about building impactful products, thrive in dynamic environments, and enjoy bridging the gap between business and technology — send us your CV!
