PROJECT OVERVIE We’re looking for an Engagement Manager who is client-obsessed, proactive, and thrives in a fast-paced, dynamic environment. This is a hands-on role where you’ll take full ownership of client engagements — from presales and discovery through successful delivery — ensuring we consistently deliver value and build long-term partnerships.
The role involves managing client engagements across the entire project lifecycle, from presales and discovery to successful delivery, with a focus on building long-term partnerships and delivering consistent value. IN THIS ROLE, YOU WILL * Drive the presales process in close collaboration with Sales and Delivery. * Facilitate estimation sessions. * Prepare tailored proposals and responses to RFPs that align with client business goals. * Facilitate and manage discovery phases and enabling consulting engagements. * Identify business challenges and define high-level solution approaches. * Collaborate with technical team to craft meaningful recommendations and artifacts. * Act as the main point of contact for customer engagement once the project starts. * Partner with Delivery and Project Managers to ensure project execution aligns with agreed scope, quality, and timelines. * Proactively address risks, client concerns, and change management needs * Work closely with Sales, Marketing, and Delivery teams to support go-to-market and growth initiatives. * Contribute to internal process improvements and knowledge-sharing activities.
IF YOU ARE * Proven experience in a customer-facing role in IT consulting, software development, or technology services. * Understanding of SDLC, agile methodologies, and typical client engagement models. * Demonstrated ability to lead client discussions, manage expectations, and build trust. * Proactive mindset with a high degree of ownership and follow-through. * Excellent communication, facilitation, and presentation skills.
NICE TO HAVE * Experience facilitating solution workshops or discovery phases with clients. * Background as a Project Manager, Business Analyst, or other hands-on project experience. * Familiarity with modern software architecture, cloud, or enterprise solutions.
AS AN OPINOV8R, YOU WILL HAVE * Digital-First Approach: Great talent knows no borders! You can work from wherever you are — we hire and collaborate with professionals worldwide. * Remote Work Model: Balance your professional and personal life with our flexible working conditions, empowering you to deliver your best from anywhere. * Exciting Projects: Dive into impactful projects across industries that challenge and spark creativity. * Boost Your Expertise: Grow your career with continuous learning, development opportunities, and hands-on experience. * Join the Best Team Ever: Collaborate with our diverse and cross-cultural team of passionate technologists and creative thinkers.
HOW’S THE HIRING PROCESS GOING We strive to make our hiring process smooth and transparent to find the perfect match for both sides. Steps may differ depending on the role, but here’s what to expect: * Initial Interview: If your background fits the role, we’ll invite you for an interview with a Talent Acquisition Specialist. * Technical Interview: Depending on the position, you may complete a technical assessment or test task. * Final Decision: After all steps, we’ll get back to you with the result and next steps.
