Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
As an Infrastructure Lead, you will build and guide our newly formed Infrastructure Team, playing a foundational role in Readdle’s next stage of growth. Your mission will be to lead a crucial transition from daily operations to high-impact strategic projects that enhance our security, efficiency, and scalability. You’ll spearhead major initiatives like our ISO 27001 certification and the modernization of our core systems.
What will you do: * Lead, mentor, and grow a team of IT specialists, fostering a positive and collaborative environment. * Drive the team’s strategy, balancing day-to-day operational excellence with proactive, high-impact project work. * Lead infrastructure preparations for key security certifications, such as ISO 27001. * Oversee and lead key modernization projects, including the migration to a new MDM solution and the enhancement of our Jira Service Management. * Take ownership of core infrastructure services (Google Workspace, Atlassian suite, SSO, VPN) and key IT operations. * Oversee asset management, procurement, and the automation of employee onboarding/offboarding processes. * Collaborate closely with Engineering and DevOps teams to understand their infrastructure needs and provide crucial support. * Build a best-in-class IT infrastructure and a user-centric support experience for our employees.
About you: * A people-first and strategic mindset—you are passionate about leading teams and building processes that empower people. * 5+ years of experience in system administration or infrastructure management, with at least 2+ years in a leadership or mentorship capacity. * Solid, hands-on experience managing and securing devices within the Apple ecosystem. * Strong experience administering Jira (including JSM) and Google Workspace, with a focus on creating efficient workflows. * Proven experience with modern MDM solutions for an Apple-centric environment; experience with Kandji is a major plus. * Experience participating in or preparing for security audits like ISO 27001 is highly desirable. * Basic hands-on knowledge of cloud platforms like AWS or GCP. * Strong communication skills with English at a B2 level and fluent Ukrainian. * Strong problem-solving skills and a resilient nature—you stay calm and proactive in unexpected situations. * A growth mindset—you’re open to feedback and constantly looking for ways to improve yourself and your team.
What you will get at Readdle: * Customer-centric culture. We put our customers first. It means that every employee can benefit from interacting with our customers directly. It enables us to create and deliver the best solutions for millions of our users. * Professional growth. We are professionals at everything we do. It means we own our decisions, our work, and our results. We provide quality feedback to others and welcome feedback as an opportunity to learn and improve. * A team of amazing people. The greatest power we have is the team. It means we care about each other, ensure transparency, and invest in everyone’s success. * Impact on our products. We aim to create valuable products. It means that we improve ourselves constantly by overcoming constraints, simplifying our processes, and improving our capacity. * Innovative culture. We try to be innovative and creative in everything we do. It means that we expect, appreciate and value new ideas.
