FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field — with leaders, missions, and each other — so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world.
About the Role:
We’re seeking a mid-level CloudOps Engineer to join our distributed team and help manage and scale our cloud infrastructure. You’ll be joining a global team of 10+ engineers across the US, Ukraine, and Poland. This role offers the opportunity to work with cutting-edge cloud technologies while supporting product development teams in a collaborative, fast-paced SaaS environment.
Key Responsibilities: * Infrastructure Management: Manage and support our Google Cloud Platform (GCP) infrastructure, ensuring reliability, scalability, and performance. * Infrastructure as Code: Develop, maintain, and review Terraform configurations for infrastructure provisioning and management. * Developer Enablement: Support product development teams with infrastructure setup, environment management, troubleshooting, and tooling guidance. * Platform Support: Maintain and optimize our technology stack including GKE, Cloud Run, Google Cloud Workflows, BigQuery, CloudSQL, and Google Cloud Storage, among other technologies. * CI/CD Support: Work with CircleCI and Harness pipelines integrated with GitHub and Terraform Cloud. * Incident Response: Participate in on-call rotation and incident response (shared responsibility across timezones). * Code Review: Review terraform code changes from other teams to ensure best practices and consistency in managing and maintaining infrastructure. * Collaboration: Work closely with fellow CloudOps engineers and members of the larger product engineering department.
What We’re Looking For: * Experience: 3+ years of CloudOps, DevOps, or Site Reliability Engineering experience. * Cloud Platforms: Strong experience with Google Cloud Platform (GCP) preferred, or comparable experience with AWS or Azure. * Infrastructure as Code: Proficiency with Terraform for infrastructure provisioning and management. * Containerization: Experience with containerization technologies, particularly Google Kubernetes Engine (GKE) and related orchestration tools. * CI/CD: Familiarity with continuous integration and deployment pipelines. * Version Control: Experience with Git and GitHub workflows. * Problem Solving: Strong troubleshooting and analytical skills. * Communication: Excellent English communication skills for collaboration with distributed teams. * Independence: Self-motivated with ability to work independently while collaborating effectively with team members.
Nice-to-Have Skills: * Database Technologies: Familiarity with relational databases (PostgreSQL, MySQL). * Data Technologies: Experience with Kafka, Redis/Valkey, OpenSearch, BigQuery, or Snowflake. * Configuration Management: Experience with Ansible or similar tools. * SaaS Experience: Prior experience working in a SaaS organization. * Methodologies: Experience with Agile/DevOps methodologies. * Cost Optimization: Experience with cloud cost optimization and resource management. * Monitoring: Familiarity with monitoring and observability tools.
What We Offer: * Remote work: Remote work flexibility. * Global collaboration: Work with talented engineers across multiple time zones. * Professional growth: Opportunities to work on challenging technical problems and expand your skill set. * Team structure: Report to the VP of TechOps with day-to-day guidance from the Lead CloudOps Engineer in Poland. * Schedule: Flexible working hours with agreed core hours for collaboration. * Benefits: Company-provided work equipment; paid time off, sick leave, and public holidays; health insurance; subsidized English classes.
