We’re looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications . In this role, you’ll be responsible for supporting existing applications, fixing bugs, and ensuring their smooth and stable operation during night hours.
Pick the schedule that fits your life — we’re hiring for all three options: * Weekends only: Saturday & Sunday, 07:00–23:00 (GMT+3) * Weeknight shifts: Monday—Friday, 23:00–07:00 (GMT+3) * Weekday late shifts: Monday—Friday, 15:00–23:00 (GMT+3)
What you’ll do * Provide prompt, professional support via chat, email, and ticketing tools * Monitor infrastructure & app health to ensure uptime and performance * Troubleshoot bugs; escalate critical issues to Engineering when needed * Run routine checks on cloud services and resolve infra-level problems * Log incidents, track resolutions, and improve our internal knowledge base * Partner with Engineering & QA for smooth handovers and clear communication
What we’re looking for * 6+ months experience with Python & Django, OR no commercial experience but: * Completed relevant courses/bootcamps (Python, Django, Databases, AWS) * Strong technical fundamentals (HTTP/REST, Git, basic Linux, debugging) * Hands-on projects (pet projects/labs/internships) — GitHub links welcome * Good knowledge of PostgreSQL (or another relational DB) * Familiarity with AWS (EC2, S3) — basics are fine * Solid analytical & debugging skills * Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript) * Clear communicator; comfortable working independently and in a team
Nice to have * Experience with Docker/Kubernetes and CI/CD pipelines * Awareness of web app security best practices * Background in Agile/Scrum environments
If you like staying ahead of problems and owning your schedule, we’d love to hear from you.
