If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you
We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team. You’ll meet exciting challenges, and will constantly grow in technology and the international environment.
What You Will Do: * Simultaneously work with clients from a diverse list of industries; * Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration; * Work closely with annotation teams to guarantee smooth execution and timely delivery of projects; * Monitor team discipline and ensure corporate culture within the team; * Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization; * Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.; * Train annotation teams and supervisors.
What We Need: * Excellent Ukrainian & English skills (at least C1 for both spoken and written); * 1-2 years of experience in tech service industry, ideally in customer success or account management; * Ability to manage multiple accounts and prioritize tasks effectively; * Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships; * Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company; * Mature and responsible attitude; * Strong leadership skills with a demonstrated ability to effectively manage and motivate a team; * Innovation mindset and the ability to be flexible.
Will be a great plus: * Experience as a Team Lead or Supervisor in IT outsourcing companies; * Experience in working with AI, data labeling, or machine learning projects; * Desire to advance in AI & annotation services; * Good sense of humor
We offer: * Competitive monthly rate in USD; * Business hours; * Opportunity to work fully remotely; * Greenhouse conditions for self-development; * Inclusive international environment; * Amazing team connectivity; * Paid intensive training and trial period; * Responsive management interested in your growth and long-lasting cooperation.
Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions! * e celebrate diversity and are proud to be an equal opportunity employer.
