Bookimed No. 1 Platform of Medical Tourism since 2014. Our mission is to provide access to advanced medical solutions for everyone. 1511 clinics, 58 medical coordinators, 6356 reviews, the best service with 24/7 care and support.
We invite you to work as a Customer Success Manager.
Responsibilities: * Maintain regular contact with existing partners to ensure a high level of satisfaction. * Ensure timely resolution of partners’ issues and requests. * Coordinate the onboarding process for new partners. * Conduct training sessions and demonstrations for new partners on the use of products and services. * Provide necessary materials and resources for a successful start of collaboration with new partners. * Analyze the performance of existing partners to identify development and improvement opportunities. * Develop and implement strategies to enhance the efficiency and performance of partners. * Hold regular meetings and reviews with partners to discuss their goals and progress. * Collaborate with internal teams (finance, sales, technical support) to address client and partner issues. * Prepare regular reports on activities and results related to clients and partners. * Propose improvements to internal processes and procedures to enhance work efficiency. * Achieve quarterly KPIs and performance targets. * Systematically promote additional services to help partners achieve better results.
The skills we’re looking for: * Business development/sales executive/partnership manager experience 1 year or more * A successful track record in global markets * English — fluent * Platforms (marketplaces) business experience will be a great leverage
By joining our company, you will receive: * An opportunity to contribute to the company with an inspiring mission and engage in a socially significant project * To open access to сutting-edge medical solutions and make them available to patients from all over the world * A friendly and ambitious multinational team * Salary — to be discussed, within market benchmarks, based on your experience and skill set * Wellness package: medical insurance and sports activities compensation * Professional courses compensation * Paid vacation and sick leave * GYM compensation * Coworking compensation * If you’re excited about the startups with global ambitions, please don’t hesitate to apply!
If you are open to new things, goal-oriented, and ready to support and be responsible for our mission to help people around the world, welcome to Bookimed!Feel free to apply and contact me. r.kudlai@bookimed.com
