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About Cosmos Studio
* Cosmos Studio is an award-winning Ukrainian design team crafting web experiences, UI/UX, and bold branding for global clients. We collaborate with startups, tech companies, and creative brands across the US, UK, Europe, Latin America, and the Middle East.
* Our work has been recognized by Awwwards, FWA, CSSDA, Red Dot;
* Average project value: $15—30K;
* Hourly rate: $40—50/h;
* Team: 5 designers, art directors, PM, COO, and CEO.
* We’re now looking for a Project / Account Manager who can take full ownership of 3–6 design/web projects — ensuring timely delivery, stellar communication, and long-term client relationships.
Mission
Ensure seamless and high-quality delivery of Cosmos Studio’s design and web projects — by owning timelines, managing risks, leading communication, and identifying up-sell opportunities.
The ultimate goal is to turn one-off projects into long-term partnerships.
Key Responsibilities
* Manage 3–6 parallel design and web projects (branding, websites, SaaS)
* Lead client communication in English — emails, calls, presentations, follow-ups
* Plan timelines, coordinate cross-functional teams, and mitigate risks
* Keep documentation clean and structured — timelines, notes, briefs, feedback
* Identify blockers early and solve them proactively
* Suggest and sell additional services (up-sells, retainer extensions)
* Ensure clients come back — not just for one project
What We Offer
* $1300–1500 base + bonuses for upsells, client retention, and efficiency;
* 100% remote, full-time (10:00–18:00 EET);
* Ownership over your workflow — no micromanagement;
* Direct collaboration with our COO — not an assistant, but a true project lead;
* Premium clients — SaaS, startups, creative businesses;
* Influence on internal PM processes — improve what you see fit;
* Long-term partnership — we’re hiring for the future, not a temporary gig;
* Career path to Senior PM or Head of Delivery;
* Transparent bonus structure, not based on vague criteria;
* 50% covered professional learning (after 6 months);
* Paid sick leave and vacations (after 6 months).
What You Need to Succeed
Must-Haves:
* 2+ years as a Project / Account Manager in a service-based business;
* Fluent spoken and written English (C1+);
* Experience working with international clients (US, EU);
* Hands-on with Notion, Google Workspace, Slack, Everhour, basic Figma;
* Understanding of the full cycle: discovery → design → delivery.
Soft Skills:
* Proactive, independent, and organized;
* Emotionally intelligent and calm under pressure;
* Strong sense of responsibility and ownership;
* Strategic mindset and attention to detail;
* Able to build long-term trust with clients.
Language Requirements
* Fluent English — essential for client communication;
* Fluent Ukrainian — essential for internal communication;
* Other languages — nice to have (especially for European markets).
Success Metrics
* 90%+ projects delivered on time;
* 80%+ positive client feedback;
* 1–2 client upsells or follow-up orders during the trial period;
* 1–2 process improvements initiated and implemented.
Reporting & Work Setup
* Reports directly to the COO;
* Daily standups at 10:00 EET with the CEO, COO, and design team;
* Clear weekly structure, but dynamic daily tasks;
* Full onboarding by CEO & COO;
* No overtime required — occasional client calls outside EET may happen (compensated).
This role is for you if:
* You don’t just “manage deadlines” — you build partnerships.
* You care about people, processes, and impact.
* You want to grow with a team that values clarity, excellence, and autonomy.
To apply, use the subject line: “Let’s grow Cosmos together”
and share your CV + short note about your most challenging project.
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