Are you passionate about innovating at the intersection of technology and personal security? At our company, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We’re leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you’ll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We’re not just creating a safer digital landscape by fortifying trust and integrity with those we serve; we’re also building a dynamic, supportive workplace where your contributions make a real difference.
What you’ll do: * Design, document, build, maintain, optimize and support a wide array of Large-scale, highly available multi-cloud infrastructure and services * Own key components of our SaaS platform running on AWS and GCP cloud * Manage, optimize, and evolve our observability infrastructure and processes. * Analyze performance, usability, and platform stability challenges and propose innovative solutions to solve them * Identify bottlenecks, manual, or suboptimal processes and automate/code them into a highly reliable and reportable system * Work on multiple assignments at once, and collaborate with the larger teams to establish and use best practices * Mature our processes from ad-hoc to optimized and well-documented * Improve the scalability of various Cloud components to improve Cloud cost and stability.
Who you are: * You have the ability to understand software and cloud platforms from the ground up, become a subject matter expert on it, and have the ability to troubleshoot, configure, and repair the platform, and share your findings * You make relevant, specific, and high-value recommendations for the design or implementation of a platform. This includes categories such as automation, features, security, manageability, etc. * You are self-motivated and work with minimal supervision * You see a problem, own it, solve it. * You have a passion for technology and are constantly researching new/emerging solutions * You are not afraid to dig into technology you’ve never used before * You take accountability, do the things you say you’ll do, under-promise and over-deliver * You are optimistic and believe that you can make a problem into a solution * You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
Your skill-set: * Experience in designing, building and operating large-scale automated cloud services in multiple zones and regions in GCP and AWS * Hands-on experience building and managing systems with Container Orchestration platforms like Kubernetes(GKE/EKS) and service mesh. * Experience in designing, implementing, and maintaining the systems that monitor, analyze, and report on the health and performance of software applications and infrastructure * Experience in implementing and optimizing standardized centralized logging pipelines to collect, aggregate, and store logs from various sources * Experience in on-call management, troubleshooting, and system administration tasks. * 5-7 years of experience in cloud platforms such as AWS, GCP as DevOps and/or SRE roles * Experience with Terraform, Packer, Ansible, Helm, Flux/ArgoCD, Istio * Scripting expertise, preferably Python, Bash and/or TypeScript * Strong hands-on experience with various CI/CD toolsets and internal services that you will help manage: Github/GH Actions, Jenkins, JFrog, VMWare, Prometheus, Grafana, etc * PostgreSQL, MySQL, or similar DB experience in both building highly available systems as well as writing complex queries and debugging * Demonstrated history working within a distributed architecture and CI/CD best practices * Telephony infrastructure experience is a plus