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Описание: |
About the Role
As an Operations Intern, you’ll work closely with the Operations Manager and cross-functional teams — Sales, Outbound, Delivery, and others. You’ll get hands-on experience with tools like HubSpot and Excel, learn how to structure and optimize processes, and contribute to both tactical and strategic decisions. This is a unique opportunity to dive into both outsourcing and product business models — and gain diverse, real-world experience that can become a strong foundation for your career in Operations.
Your Responsibilities
* Support improvements and documentation of internal business processes across departments (Sales, Outbound, Delivery, etc.).
* Research and suggest tools, automations, or frameworks to optimize operations.
* Help build, segment, and analyze pipelines and KPIs (mainly in HubSpot and Excel).
* Create clear documentation, guides, and internal instructions for team members.
* Assist in structuring outbound sales workflows.
Participate in regular ops syncs and contribute ideas to improve processes.
Must-have
* Strong analytical and structured thinking
* Attention to detail and high ownership
* Ability to research, structure, and present insights clearly
* Experience working with Excel / Google Sheets
* Interest in operations and how different departments interact
* English — intermediate+
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Nice to have
* Basic knowledge of HubSpot or other CRMs
* Previous experience in a startup or service company
* Familiarity with AI tools or interest in using AI for ops tasks
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What We Offer
* Full-time internship with potential for long-term cooperation
* Experience working in two business models: outsourcing and product
* Hands-on tasks that go beyond theory — real impact on internal operations
* Learning from experienced teammates and exposure to cross-departmental work
* Remote-first culture, flexible schedule, supportive environment
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