We are a pioneering SaaS Tech startup poised to revolutionize the notary industry. Our top-notch notary services platform empowers users with real-time document notarizations, available at their fingertips.
We seek a detail-oriented and proactive Mobile Notary Coordinator to join our team. This role is crucial in ensuring that our mobile notary operations run smoothly and efficiently, with a primary focus on client support. The Mobile Notary Coordinator will support client communications, manage scheduling, assist notaries with onboarding, and help expand our services to new cities.
Key Responsibilities: * Client Support: Serve as the primary point of contact for clients, helping them schedule appointments smoothly and addressing their questions and concerns promptly. * Scheduling: Coordinate and manage notary appointments, ensuring timely and efficient service delivery. * Reliability: Identify and recruit reliable notaries to ensure a high level of service delivery. * Quality Assurance: Ensure notaries meet our quality standards and comply with legal requirements. * Notary Onboarding: Assist notaries with the onboarding process, including helping them update their commission expiration dates and other relevant information. * Notary Support: Provide ongoing support to notaries, helping them navigate our platform and resolve any technical or operational issues. * Documentation: Maintain accurate records of notary activities, appointments, and any issues that arise.
✅ Required Qualifications: * English level B1+ * Proven experience in managing projects, working with clients. * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Attention to detail and a commitment to producing high-quality work. * Ability to work independently and collaboratively within a team. * Familiarity with legal and regulatory requirements for notary services is a plus. * Basic knowledge of web content creation and management.
What We Offer: * Competitive salary. * Flexible working hours and remote work options. * Opportunities for professional growth and development. * Collaborative and inclusive work environment. * Access to the latest technologies and tools.
